🚚 Shipping & Delivery

Q: How long does delivery take?
A: We deliver to the UK within 7–9 business days 🕒. Please allow 1–2 days for order processing.

Q: Do you offer discreet shipping?
A: Absolutely 🤫✨! All packages are sent in plain, private packaging with no mention of the contents or “Little Secret Store.”

💳 Orders & Payments

Q: What payment methods do you accept?
A: We accept major credit/debit cards 💳, PayPal 🛡️, and other secure checkout options.

Q: Can I track my order?
A: Yes! 📦 Once your order ships, you’ll receive a tracking link via email.

🔥 Products & Privacy

Q: Are your toys safe to use?
A: Yes 💕! All our products are made with body-safe materials (like medical-grade silicone). Always clean before & after use.

Q: Will anyone know what I ordered?
A: Nope! Your privacy is our priority 🤐. Product details will never appear on the package or billing statement.

🛍️ Returns & Refunds

Q: What if my product arrives damaged?
A: Don’t worry 😘! Contact us within 7 days of delivery, and we’ll send a replacement or refund.

Q: Can I return a toy if I change my mind?
A: For hygiene reasons 🚫, we can’t accept returns on opened products. But if it’s unused & unopened, you can return it within 14 days.

💌 Need More Help?

If you still have questions, our friendly team is just a click away 💬. Use the live chat in the corner, or Contact Us! ✨